This round R9 emergency call watch combines modern wearing comfort with reliable help in an emergency: At the touch of a button, an alarm is triggered, connecting you to a telephone. Additionally, GPS tracking helps to organize help more quickly in an emergency.
Thanks to its touchscreen and easy operation, it is suitable for everyday use – with useful extras such as weather display, calendar and message history, so that important information can be accessed directly on the wrist.
Depending on usage, contact persons have access to an app and a web portal to stay connected and conveniently manage settings.
Included items:
Note: To use the James emergency watch model R9, an active basic plan is required which already includes a SIM card (from €9,90 per month). The first 30 days from the order date are free. In addition, we offer a 30-day return policy.
To use the emergency call and online functions, an active basic plan/service is required at a price of €9,90 per year (€119/year) or €11,90 per month (including EU roaming SIM card). Activation only occurs after the customer receives the product. The first 30 days from the order date are free. No further payments will be debited after cancellation. The watch will be automatically deactivated at the end of the current billing period (monthly or annually). The subscription can be cancelled at any time during the first trial month.
Our call center is available 24/7 and ensures a rapid response to alarms – even when no family members or helpers are available. The service costs €9,90 per year (€119/year) or €11,90 per month.
As a further option, a dementia-specific plan is available for €4 per year (€48/year) or €4,90/month. This includes movement zones and an alarm in case of wandering.
| Alarm button |
Ja |
|---|---|
| Touchscreen |
Ja |
| Analog clock display (display selectable/analog) |
Ja |
| Easy operation |
Ja |
| Senior-friendly volume |
Ja |
| GPS tracking in case of emergency |
Ja |
| Automatic fall detection |
Ja |
| Text messages (with history) |
Ja |
| Calendar |
Ja |
| 4G |
Ja |
| Pedometer |
Ja |
| pulse |
Ja |
This round R9 emergency call watch combines modern wearing comfort with reliable help in an emergency: At the touch of a button, an alarm is triggered, connecting you to a telephone. Additionally, GPS tracking helps to organize help more quickly in an emergency.
Thanks to its touchscreen and easy operation, it is suitable for everyday use – with useful extras such as weather display, calendar and message history, so that important information can be accessed directly on the wrist.
Depending on usage, contact persons have access to an app and a web portal to stay connected and conveniently manage settings.
Included items:
Note: To use the James emergency watch model R9, an active basic plan is required which already includes a SIM card (from €9,90 per month). The first 30 days from the order date are free. In addition, we offer a 30-day return policy.
To use the emergency call and online functions, an active basic plan/service is required at a price of €9,90 per year (€119/year) or €11,90 per month (including EU roaming SIM card). Activation only occurs after the customer receives the product. The first 30 days from the order date are free. No further payments will be debited after cancellation. The watch will be automatically deactivated at the end of the current billing period (monthly or annually). The subscription can be cancelled at any time during the first trial month.
Our call center is available 24/7 and ensures a rapid response to alarms – even when no family members or helpers are available. The service costs €9,90 per year (€119/year) or €11,90 per month.
As a further option, a dementia-specific plan is available for €4 per year (€48/year) or €4,90/month. This includes movement zones and an alarm in case of wandering.
| Alarm button |
Ja |
|---|---|
| Touchscreen |
Ja |
| Analog clock display (display selectable/analog) |
Ja |
| Easy operation |
Ja |
| Senior-friendly volume |
Ja |
| GPS tracking in case of emergency |
Ja |
| Automatic fall detection |
Ja |
| Text messages (with history) |
Ja |
| Calendar |
Ja |
| 4G |
Ja |
| Pedometer |
Ja |
| pulse |
Ja |
For people looking for an emergency call watch with modern technology and an elegant look – as a daily companion in everyday life, at home and on the go.
In an emergency, an alarm can be triggered via the watch. This establishes a telephone connection so that a direct conversation can take place (hands-free function).
If you only have the basic tariff, all stored emergency contacts will be called one after the other.
If you have the call center add-on and none of your emergency contacts can be reached, the local emergency service will be alerted.
Yes! You can define an upper and lower limit. If this limit is exceeded or fallen below, a pre-defined emergency contact will be automatically alerted. Please note that the James emergency watch model R9 is not a medical device. Therefore, 100% accuracy cannot be guaranteed.
Yes. In an emergency, the watch can support GPS tracking to facilitate the organization of help. In areas with insufficient GPS coverage, location determination is supported using Wi-Fi.
Yes. The watch has a telephone and hands-free function for direct voice communication.
An active basic plan/service is required for emergency call and online functions. This includes, among other things, the EU roaming SIM card and features such as the app, web portal, and support. Activation only takes place after receipt of the product.
Included are: emergency alerts with telephone connection (up to 10 emergency contacts), EU roaming SIM card, family member app, web portal, and premium support. The price is €9,90 per month (€119/year) with a one-year contract. With a monthly contract, the cost is €11,90 per month. The first 30 days from the order date are free.
Yes. Optionally, a 24/7 call center can be used to handle alarms – even if no family members or helpers are available. With a one-year contract, the price is €9,90 per month (€119/year). With a monthly contract that can be cancelled at any time, the cost is €11,90 per month.
Yes. A dementia-specific plan is available as an option. This includes movement zones and an alarm for wandering. The price is €4 per month (€48/year) with a one-year contract. With a monthly contract that can be cancelled at any time, the cost is €4,90 per month.
The battery life is approximately 2 days (depending on usage and network coverage). Charging time is approximately 1,5 hours.
It weighs approximately 50 g and has dimensions of Ø 46,7 mm and a height of 15 mm.
The watch has a soft silicone strap for comfortable wear.
The basic tariff includes an EU roaming SIM, which allows use within the EU (depending on network coverage and tariff conditions).
You can test all our products risk-free, as we offer our customers a 30-day return policy.
Up to 10 emergency contacts can be stored.
Yes. After purchase and activation, you can test the emergency call watch free of charge for 30 days.
Please note: The trial period starts from the order date.
However, for contacts there is the JAMES app, which offers additional convenience: It allows settings to be adjusted on the watch and important information such as the location to be easily accessed.
The JAMES app is primarily designed for the convenient management and overview of the James emergency watch model R9. Relatives and caregivers can use it to see the watch's current status and easily adjust settings.
Important: Regular helpers do not need the app to be able to react in an emergency.
The free app is particularly useful for family members, allowing them to use features such as location tracking and managing emergency contacts. The JAMES app is available for Android and iOS, and for maximum flexibility, it can also be accessed via a web portal in a browser.
Yes. The James emergency watch model R9 has a fall sensor.
Important note: As with all emergency watches on the market, the fall detection feature cannot reliably detect every type of fall due to technical limitations. This is also intended to prevent false alarms. The James emergency watch model R9 is not a medical device.
Examples of different types of falls
Dizziness: Slow descent, bracing oneself (e.g., against a chair), and only then falling over. The impact is minor, yet injuries can still occur – such cases are more difficult to recognize automatically.
Tripping: A fall, e.g., over a carpet edge with a hard impact, is usually easily detected.
Unintentional movements: For example, striking the table with one's hand. JAMES can often recognize such situations as potential false alarms and not forward them to helpers.
Adjustable sensitivity: Three levels (high / medium / low) – depending on how sensitive the detection should be.
Reducing false alarms: After a fall is detected, the wearer has 20 seconds to cancel the alarm directly on the watch. Additionally, JAMES automatically checks whether movement patterns are more likely to indicate a false alarm.
Alarm can also be triggered manually: In many situations, the emergency call at the push of a button is the most reliable option – especially since most people remain responsive after a fall.
Note: To ensure protection, the watch should be worn as continuously as possible – this way, help can be called in an emergency (e.g., in case of a fall, fear or danger).
