Frequently Asked Questions

What is a security alarm?

A personal alarm is a portable device with GPS tracking that summons help at the touch of a button in an emergency. It notifies pre-defined contacts of the alarm and simultaneously transmits the precise location in real time. Personal alarms increase the safety of seniors, children, family members, and healthcare and nursing staff.

Our devices, such as the GPS Tracker Alarm Band NanoWe utilize the energy-efficient MLPC™ algorithm and state-of-the-art GPS, WiFi, and Bluetooth technology for exceptionally precise location tracking. Combined with our app and optional 24/7 emergency call service, we offer one of the most reliable and user-friendly security solutions on the market.

No, GPS tracking only activates in an emergency when the SOS button is pressed to maintain privacy.

Yes, all transmitted data is securely encrypted to protect your personal information and location data.

Accidentally triggered alarms can be deactivated quickly and easily via the bracelet or the associated app.

The 24/7 emergency call center can be optionally added to the service and offers professional support and response in the event of an emergency at any time.

Pressing the SOS button immediately triggers an alarm and calls for help, with the integrated GPS tracking providing the exact location of the wearer.

The bracelet allows clear voice calls for both receiving and sending, ensuring communication in emergencies.

More questions?
More questions?
Karina Voß will help you with any question.
T: +43 660 99 77 301
Opening hours: 08:00 - 20:00