Safety and freedom with the James emergency watch

James emergency watch: B8, R9 and G compared

The James B8 emergency call watch was named the best emergency call watch for seniors by Kassensturz – ahead of Apple and Samsung. As a distribution partner, we offer the entire James wristwatch line for seniors: from the entry-level B8 to the premium G model.

Compare models
Offer!

Health watch for seniors without a smartphone

Sporty alarm band for seniors (black)

Original price was: €199,00Current price is: €189,00. VAT included.

Contains 20% VAT
excl. Shipping
Offer!

Health watch for seniors without a smartphone

Sporty alarm band for seniors (white)

Original price was: €199,00Current price is: €189,00. VAT included.

Contains 20% VAT
excl. Shipping

Health watch for seniors without a smartphone

James Emergency Call Watch Model R9

246,00  VAT included.

Contains 20% VAT
excl. Shipping

Health watch for seniors without a smartphone

James Emergency Call Watch Model G

339,00  VAT included.

Contains 20% VAT
excl. Shipping

In an emergency, every second counts.

The emergency call is triggered directly from the watch and automatically forwarded to the stored contacts or the emergency call center – without going through a smartphone. On this page you will find important information about the James emergency watch: the model overview, a direct comparison of features such as fall detection and SIM card, information on price and tariff, and answers to frequently asked questions.

For model comparison

James Emergency Call Watch B8 – Test Winner at Kassensturz

Why James is the most popular emergency call watch for seniors

Digital companion for more freedom

James positions itself as a digital companion for seniors who want to live independently at home or on the go for as long as possible – providing security and freedom at the touch of a button, and peace of mind for all family members. This philosophy runs through the entire James emergency call watch range, from the entry-level James B8 to the premium G model, offering the possibility of maintaining freedom despite safety features.

Test winner in Kassensturz

The James B8 emergency watch was named the best emergency watch for seniors in Switzerland by Kassensturz in December 2023 – ahead of Apple and Samsung. Decisive factors were its reliable fall detection and the simple emergency call function at the touch of a button: no nested menus, no confusing symbols, because in an emergency every second counts. Even people without experience with complicated technology can easily use it.

Safety without detours

Whether at home or on the go: In an emergency, the watch offers immediate help – contact with relatives, helpers, or emergency services can be established in seconds, so a minor mishap doesn't become a major problem. Emergency services and first responders on site receive the exact location immediately, saving valuable time, especially in the event of a fall. Automatic fall detection via the fall sensor and an emergency call at the touch of a button enable helpers to react quickly in an emergency – with every James emergency watch, for more freedom without sacrificing safety. This way, helpers and relatives are always kept informed.

Who is a James emergency call watch suitable for?

  • Seniors, who live alone and need help quickly in an emergency
  • Relatives and caregivers who wish to keep an eye on the location and well-being of a family member
  • People with early-stage dementia, for whom the optional dementia tariff with movement zones offers additional security
  • Active seniors – Woman or man – who don't want to sacrifice style and comfort despite safety features, for example with the elegant model G
  • Several people in the same household, for example, if both a parent and their partner are to benefit from the functions

James Emergency Watch B8, R9 or G – which watch suits you best?

The three models differ primarily in features, design, battery life, and price. Further information on each model can be found in the detailed product description; here is a direct comparison:

James B8
James B8
189 €
Easy entry, simple operation & handling
James R9
James R9
246 €
More functions in everyday life
James G
James G
339 €
Premium, elegant design
SOS button / emergency call button
Automatic fall detection (fall sensor)– (according to product data)
(not listed)
GPS tracking in case of emergency
SIM card (roaming SIM card included)
Vital signsPulse & Blood PressurePulsePulse
Pedometer
Telephone/hands-free function, voice connection
SMS / Text messages
Water resistant– (according to product data)
(not listed)
✓ (IP68)
Display / OpticsTouchscreen, simple designTouchscreen, analog display selectableTouchscreen, sapphire crystal, elegant design
Battery life*approx. 3–4 days standbyapproximately 2 days (48 hours)about 2 days
Charging time*about 1,5 hoursabout 1,5 hoursapprox. 1–2 hours
ColorBlack-and-white Dark grey, silver, light beige, olive

*Battery life and charging time information is based on independent product tests (sources at the end of this page, model no. B8/R9/G), not our own product data, and may vary depending on usage (phone calls, GPS). Further images and detailed shots of each model can be found in the product gallery above.

Functions in detail

Six core functions ensure that the emergency call function of every James emergency watch reliably summons help in an emergency – and that the app remains an uncomplicated companion in everyday life.

Design and comfort

Whether it's the simple black or white strap of the James B8, or the elegant look with sapphire crystal of the G model: every James emergency watch sits comfortably on the wrist and complements different styles. As a fully functional wristwatch, a James emergency watch is virtually indistinguishable from a classic timepiece.

Those who value color will find the largest selection in the G model; those who prefer a simple bracelet for everyday use are well advised to choose the James B8 or R9.

Model G: Dark grey, silver, light beige, olive

Further information on the color and fit of each model can be found in the product description; the battery life also varies slightly between models.

Tariff, service and price

For the emergency call function and location tracking, every James emergency watch requires an active basic plan that already includes the SIM card – details about the app can be found in the Features section. Overview of offers:

Required

Basic plan / subscription

9,90 € /Month
€119/year with annual payment, otherwise €11,90/month

SIM card included, can be cancelled annually – a prerequisite for emergency calls and location tracking with every James emergency watch.

Optional

Emergency call center

9,90 € /Month
€119/year with annual payment, otherwise €11,90/month

Optional subscription, available around the clock, part of our service – professional emergency call center instead of private contacts.

Optional

Dementia tariff

4 € /Month
€48/year with annual payment, otherwise €4,90/month

Optional subscription with movement zones and wandering alarm – additional safety for those with early-stage dementia.

The first 30 days after the order date are free, and a 30-day return policy also applies. The plan is only activated after the watch has arrived at your address – until then, adding the watch to your cart only purchases the product itself at the stated price, with no hidden costs or unexpected shipping charges. Transparent pricing without fine print is important to us. Our service team is happy to answer any questions about the plan, shipping, or activation, even after your purchase – simply add your desired model to your cart, and the rest is done in just a few steps.

This is what James customers say

The feedback from our customers is very important to us! In order to provide an insight into our customers' experiences and their use of the products in everyday life, we have put together three example quotes here.

I'm absolutely thrilled! The device is very easy to use. Plus, it makes me feel safe again on my daily morning walks, knowing my family always knows where to find me in an emergency.

Giesela M., Neusiedel am See, 68

We bought the James emergency watch for our 84-year-old grandmother. Setting it up and programming it was as simple as it is for her to use. Since then, the built-in GPS function and fall sensor have given us all a sense of security.

Peter P., Sonntagberg, 44

For me, this is an extremely compact and reliable fall alarm with mobile phone connectivity. Ideal, as I live alone and have already fallen once. This allows me to remain independent while still not being alone in an emergency. Excellent!

Dr. Bernd H., Wolfsberg, 78

Frequently asked questions about the James emergency watch

Frequently asked questions about the James emergency watch

What is the difference between James B8, R9 and G?

The James B8 is the entry-level model with particularly easy handling and fall detection, the R9 offers more everyday functions such as SMS and calendar, the G is the premium model with sapphire glass, IP68 and hands-free voice connection.

After receiving the watch, follow the enclosed instructions (model no. B8/R9/G) – the first 30 days are free.

James B8 and G (G with IP68), but there is no explicit certification for the R9.

Depending on the model, the battery lasts from about 2 days in standby mode (R9, G) to 3-4 days (B8); with intensive use of telephony or GPS, the battery life is reduced accordingly.

Yes, thanks to the included roaming SIM card, every James emergency watch can be reached across the EU via multiple networks, without a separate connection to a smartphone.

If you have a problem with your watch, app or tariff, our service will help you directly – from activation to questions about the emergency call center.

Yes, there is a 30-day return policy from receipt of the watch, without giving reasons – even if the app or tariff has already been activated.

Yes, a test emergency call immediately after activation is recommended for every James emergency watch.

Briefly summarized

Fast help in emergencies for people of all ages – whether at home or on the go, with the possibility of remaining reliably reachable even outside of the usual networks.

Whether at home or on the go, no matter which option best suits your everyday life: You'll find more pictures, information, and offers regarding the color, style, and features of each model in the description. The detailed description of each model also includes information on battery life and fit; our customer service team is happy to assist you with any questions about subscriptions or shipping costs.

Relaxed senior citizen at home on the sofa with James' emergency call watch on her wrist

Ready for more safety in everyday life?

Choose the James emergency watch that suits you best – from the entry-level James B8 to the premium G model, each a fully functional wristwatch including a SIM card and app for loved ones. Add your preferred model directly to your shopping cart and trigger an emergency call with a single press of a button. For further questions about features, tariffs, or shipping, our customer service team will be happy to assist you personally.